Why is my Surface headphone jack not working?
Check that the cables connecting your Surface to the accessory are securely connected. If the connection is secure but you still can’t hear sound from the accessory, try using different cables. Close all audio apps, then remove the accessory cables from your Surface and the accessory and reconnect them.
Table of Contents
How do I get my headphones to work on my surface?
Make sure your Surface Headphones can be used for both calls and music.
- Select the Start button, and then select Settings > Devices > Bluetooth and other devices.
- Under Surface Headphones, make sure you see Voice Connected, Music, and not just “Voice Connected.”
Why won’t my headphones connect to my Surface Pro?
If your PC or phone can’t find your headset, please check and make sure your headset is in pairing mode, so that it is discoverable. If your headphones are on, press and release the power button to turn them off. Press and release the power button to turn them back on. For more info, set up Surface Headphones.
What to do when the audio does not work on the surface?
Note: In some cases, when an audio device, such as a headset or speaker, is connected to the 3.5mm jack, the audio device may not be detected immediately. Unplug the cable from Surface Connect and plug it back in to rediscover your audio devices. The speaker cables are securely connected to the audio ports on the Surface Dock and to the speakers.
How to remove audio driver from Surface Pro?
Solution 3: Reinstall your audio driver 1 On your desktop, right-click the Start menu and select Device Manager. 2 Double-click Sound, video, and game controllers to expand the drop-down list. 3 Right-click on your audio driver and select Uninstall device. 4 Check the box next to Delete the driver software for this device and click Uninstall.
How do I enable sound on my Surface Pro?
1) Type control in the search box and select Control Panel. 2) Scroll down the list and select Sound. 3) In the Playback tab, you can also see all your audio devices and their status. Make sure the device you want to use for playback is connected and enabled. If it’s disabled, right-click the device and click Enable.
How do the speakers connect to the Surface Dock?
The speaker cables are securely connected to the audio ports on the Surface Dock and to the speakers. The speakers are plugged into a power outlet and turned on. In the taskbar search box, type manage audio and select Manage audio devices from the search results.